Bought a ticket on a league's website run by dnode? Here is how to find it, keep it and use it.
Check your spam or junk folder first. The page you saw right after paying also shows your tickets, with buttons to save them as a PDF, as a picture, or to your phone's wallet. If you closed that page, write to us with the email address you paid with and the game, and we will send your tickets again.
Open your ticket email, or the page you saw after paying, on your phone and tap Add to Apple Wallet or Add to Google Wallet. If the league changes the time or the ground, the ticket in your wallet updates too.
Show the QR code from the email, the PDF or your wallet. Each ticket works once. If the code will not scan, read out the ticket code printed under it. It starts with TKT.
The league emails everyone who bought a ticket. If the game moved, your ticket still works. If it was cancelled and the league refunds it, the money goes back to the card you paid with and the ticket stops working.
Tickets are sold by the league, so a refund is the league's decision. Write to us and we will pass your request to them.
Email support@dnode.ca
Phone +1 844-244-1211
Include the email address you bought with and the game, and we can find your order straight away.
dnode Inc.
30 Powerhouse St, Toronto, ON M6H 0C6
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